FAQ / Contact Us
Unfortunately with the Afterpay payment platform, in times of high traffic (such as release nights), there can be a slight lag between this system and the Shopify system's inventory, resulting in an oversell of a design. In these circumstances it is at my discretion to refund the oversold items, as my products are all limited edition and I do not offer to 'remake' any design. While I would hate to not deliver you your happy mail day, please keep in mind due to incorrect communication between a third party service(Afterpay) and Shopify's store itself, it may not always be possible for me to fulfill your order if it was placed after the inventory has already reached 0 before you finish checking out, and a full refund will be issued instead. Thank you for understanding.
If you have any issues with anything whatsoever, feel free to contact us at Terry@TLCPins.com and you will be assisted as soon as possible!
If you have any business inquiries, please contact us at Terry@TLCPins.com and you will be assisted as soon as possible!